Lux Peptides

Last updated: 1 October 2026

Who we are

LUX PEPTIDES LTD (company number 17486102), trading as Lux Peptides, is the controller of your personal data. You can contact us about privacy at Sam@luxpeptides.co.uk.

What we collect

  • Your name, email address, phone number, and billing and delivery addresses
  • Your order history and your confirmation of age and research use
  • Payment details needed to match your bank transfer to your order, such as the payer name, amount and reference (we never see your bank login details)
  • Messages you send us
  • Technical data such as your IP address and browser type, collected through cookies

Why we use it

  • To process, deliver and support your orders (to perform our contract with you)
  • To prevent fraud and check eligibility to buy (our legitimate interests)
  • To keep tax and accounting records (legal obligation)
  • To send you marketing emails, only if you sign up (your consent). You can unsubscribe at any time.
  • To understand how our website is used through analytics, only if you accept analytics cookies (your consent)

Who we share it with

We only share your data with the services we need to run the shop:

  • Our bank, to receive and match your bank transfer payments
  • Royal Mail, to deliver your order
  • IONOS, our website hosting provider
  • Our business email provider and email marketing provider
  • Google, for website analytics, if you accept analytics cookies

We do not sell your data. We will also share your data if the law requires us to.

How long we keep it

Order and accounting records are kept for 6 years to meet tax rules. Account details are kept while your account is open. Marketing data is kept until you unsubscribe.

Your rights

You can ask to see, correct, delete or move your data, or object to or limit how we use it. Email Sam@luxpeptides.co.uk. If you are unhappy with our response, you can complain to the Information Commissioner’s Office at ico.org.uk.

Cookies

We use essential cookies to run the basket, checkout and your account. These cannot be switched off. We also use Google Analytics cookies to understand how the website is used. These are only set if you accept them in our cookie banner, and you can change your choice at any time.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.